Enviado em 17/10/2014 - 16:49h
Caros amigos, boa tarde.
[root@FILESERVER ~]# service otrs restart
hostname: Unknown host
hostname: Unknown host
Shutting down OTRS
Disable /opt/otrs/bin/otrs.PostMaster.pl ... done.
Shutting down cronjobs ...
no crontab for otrs
failed!
hostname: Unknown host
Starting OTRS..
Checking httpd ... done.
Checking database connection... install_driver(mysql) failed: Can't locate DBD/mysql.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at (eval 24) line 3.
Perhaps the DBD::mysql perl module hasn't been fully installed,
or perhaps the capitalisation of 'mysql' isn't right.
Available drivers: DBM, ExampleP, File, Gofer, Pg, Proxy, SQLite, Sponge.
at /opt/otrs/Kernel/System/DB.pm line 252
Error!
Maybe your database isn't configured yet?
Try the web installer to configure your database:
-->> http:///otrs/installer.pl <<--
or configure your database with README.database (DB - Setup Example)
[root@FILESERVER ~]#
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